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HELP & SUPPORT
  • Do you have a return policy or exchange policy?
    ALL SALES ARE FINAL!!! Make sure if you have any questions you contact us before making a purchase via the chat box on the site, or via email.
  • How often should I wash my Extension?
    You can wash the hair straight out of the pack. However, to keep your hair clean, we recommend once once every two to three weeks. Also, make sure you're using a mild restoring shampoo and a leave in conditioner.
  • Can the hair be lifted and\or dyed?
    Yes. Please make sure to consult with a professional when coloring the hair. We will not be responsible for damaged hair.
  • Do you offer a Wholesale Program?
    Yes we have two Wholesale Programs 1. Hair Extensions 2. Mink Lashes
  • How long does shipping usually take?
    please, allow 5-7 business days. Within that time you will receive two emails. One stating that your order has been filled. The other email stating either your tracking number, or your pickup directions. Once you receive your tracking number, LUSCIOUS BEAUTY COLLECTION IS NO LONGER RESPONSIBLE FOR TRACKING!!!!
  • What are the lengths of Hair Extension do you offer?
    Our bundles range from 10'-32' STRAIGHT & BODYWAVE Up to a 30' IN ALL OTHER TEXTURES
  • How may I contact you?
    Our preferred method of contact is by email @lusciousbeautyllc@yahoo.com
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